Unit Lead
UNIT LEAD
SITE OF SERVICE:
Location varies by Emergency Services
JOB PURPOSE:
The unit lead ensures proper supervision and appropriate behavioral limits of clients and shelter staff by taking reasonable action to carry out responsibilities and ensuring the safety and well- being of each client in accordance with federal or state standards and requirements
POSITION QUALIFICATION/REQUIREMENTS:
- Degree: High School Diploma or GED
- Experience: 2+ years’ experience working with low-income/at-risk/homeless individuals or
- vulnerable populations, strongly preferred.
- Attendance: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion
- Licenses: Driver’s License with a clear record.
- Vehicle: Must have daily use of a vehicle without prior notice
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.
ESSENTIAL JOB RESPONSIBLITIES:
- Supervise assigned staff from the start of the assigned shift until relieved, without interruption from outside sources.
- Adhere to instructions provided by medical/clinical staff regarding each client and inform the administrator on duty of information affecting the basic health and wellbeing of the service population.
- Ensure staff perform bed counts and headcount checks at a minimum of 30 minutes and document to provide direct supervision of clients.
- Effectively communicate behavioral expectations and program regulations to clients and enforce
- compliance with regulations and expectations by all clients assigned to the staff as per all written orders given and approved by the Shelter Manager.
- Monitor and supervise a client’s behavior on shelter activities providing direction and re-direction when needed to ensure safety.
- Document all serious incidents, daily progress, changes in menus and activities completely, accurately in a timely manner and in compliance with agency policies and procedures.
- Escort clients in a safe manner to and from designated points as directed by administrator on duty.
- Frequently travels from one area of the physical shelter to another and escort clients from one location to another.
TRAINING REQUIREMENTS:
- Orientation: 5 hours
- On the Job: 3+ months for basic competency; 1 year to experience full cycle of duties
- MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Multi-line telephone, computer, ten-key calculator, printers, copiers, faxes.
HOURS:
Seasonal; hours determined by current assignment
Disclaimer: Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason.
This job description has been reviewed for content, accuracy and standard formatting. It has been authorized by the program/department Director and the Deputy Chief of Human Resources.
SPECIAL REQUIREMENTS/SKILLS
Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Teamwork skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.
LUKE does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of services or employment opportunities and benefits.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Links:
To learn more about LUKE please visit our website at: https://lukestaffing.com/