Shelter Monitor
SHELTER MONITOR
SITE OF SERVICE:
Location varies by Emergency Services
JOB PURPOSE:
To monitor the activities of residents of the shelter/center and to ensure compliance with program rules and expectations. Shelter Monitor is also responsible for ensuring the safety of residents and the security and sanitation of the program. The Shelter Monitor will help to oversee and to take reasonable action necessary to carry out responsibilities assigned as long as such action does not deviate from established organizational policies and is consistent with program guidelines and sound professional judgment
POSITION QUALIFICATION/REQUIREMENTS:
- Degree: High School Diploma or GED
- Experience: 2+ years’ experience working with low-income/at-risk/homeless individuals or
- vulnerable populations, strongly preferred.
- Attendance: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion
- Licenses: Driver’s License with a clear record.
- Vehicle: Must have daily use of a vehicle without prior notice
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
ESSENTIAL JOB RESPONSIBLITIES:
- Responsible for providing a safe, structured environment that meets the needs of the client while maintaining professional and acceptable boundaries at all times.
- Maintain positive relationships with clients, and management staff.
- Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports.
- Document all serious incidents completely, accurately, and in a timely manner. Consult with direct supervisor or supervisor on-duty regarding residents’ personal needs and behavior.
- Utilize positive behavioral management techniques including verbal redirection.
- Assist residents within limits in processing issues and problem-solving.
- Monitor all areas of the shelter to ensure compliance with facility rules, policies, procedures, and protocols.
TRAINING REQUIREMENTS:
- Orientation: 5 hours
- On the Job: 3+ months for basic competency; 1 year to experience full cycle of duties
- MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Multi-line telephone, computer, ten-key calculator, printers, copiers, faxes.
HOURS:
Seasonal; hours determined by current assignment
Disclaimer: Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason.
This job description has been reviewed for content, accuracy and standard formatting. It has been authorized by the program/department Director and the Deputy Chief of Human Resources.
SPECIAL REQUIREMENTS/SKILLS
Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Teamwork skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.
LUKE does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of services or employment opportunities and benefits.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Links:
To learn more about LUKE please visit our website at: https://lukestaffing.com/